Talk to Charyl
A 90-second film: ask Charyl about your home, tell her what happened, approve what she drafts, send a photo, and switch a light — all from your phone.
The easiest way to use Charyl is to ask. She knows what’s on your home’s record — what you have, where it is, what’s covered, and when it was last looked after — so you can ask about it the way you’d ask someone who knows the house.
Early access
The mobile app is in early access and needs Charyl Cloud. See how to get the mobile app if you don’t have it yet.
Three habits
- Ask anything. Open the Charyl tab and type your question, or tap the microphone, say it, check it, and send it.
- Say what’s new. “We had the furnace serviced today” is enough. She drafts the record.
- Approve what she drafts. Nothing she drafts goes on your home’s record until you approve it.
What you can do
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Ask about your home
When does a warranty end, where something is, what’s due next. She answers from what’s on your home’s record.
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Get answers from your manuals
If she has found the manual for something, she answers from it and tells you which page.
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Tell her what happened
She drafts the record — a service visit, a new appliance — with a Review proposal link. Open it, check it, and tap Approve. When she can tell how often a service is needed, she sets when it’s next due, and it shows on your Today screen as it comes due.
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Send a photo
Tap the paperclip and send a photo with a line of context. A picture of a label is often all she needs to draft the item.
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Lights, with your OK
Ask her to turn a light on or off and she shows what she’s about to do. Nothing happens until you tap Confirm.
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Ask her to remember
Tell her something worth keeping — where the touch-up paint is, say — and she’ll remember it.