Home Assistant says it can't connect after a restart
Give both services a minute to finish restarting, then re-run the connection test in Settings. If it still won't connect, the community board is the place to ask.
We don’t have a single, confirmed cause for this one to point you at directly — what follows is what’s worth checking, not a diagnosis.
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Give both services a moment
Home Assistant and the box’s own message broker both need to fully finish starting up before they’ll reconnect to each other. A restart that looks stuck often just needs another minute.
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Re-run the connection test
The same “Test & connect” step from setup lives in Settings, and it re-checks the connection on demand rather than waiting for the next restart.
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Confirm Home Assistant itself is reachable
Open its own interface directly. If Home Assistant hasn’t come back up on its own, that’s the thing to resolve first — the connection to your box can’t succeed before it does.
Still stuck?
If none of that clears it, ask on the community board — this is a scenario we want more real reports on, not just a script to run through.
Didn’t find it? Ask the community
The board opens with the first early-access cohort
Conversations move here once the board opens to the first invited homes — until then, reach us directly.