Can I use the app when I'm away from home?
Yes — your phone and your home find each other through Charyl Cloud's relay, with nothing to configure. Remote camera live view needs the subscription; everything else doesn't.
Yes. Once your phone is paired, it works away from home the same way it does on your own network — chat, your inventory, dashboards, notifications, all of it. Your phone and your home find each other through Charyl Cloud’s relay: no port forwarding, no static IP, no router settings to change, and nothing for you to set up beyond pairing itself.
The one thing that’s treated differently is live camera viewing. Watching a camera live while you’re on your own home network is free and unrestricted. Doing the same thing remotely, over the relay, is part of the Charyl Cloud subscription — and rather than cutting you off if a day runs unusually heavy, it steps down to snapshots instead of a dead tile.
Traffic between your phone and your home is encrypted in transit, the way any well-built connection should be. Think of remote access as a convenience the relay handles for you, not something you need to configure — see what runs in my home and what runs in the cloud for the fuller picture.
shipped Chat and inventory access away from home work today; remote live view specifically needs an active subscription.
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